Terms & Conditions

All Harriett Falvey garments are made with love in New Zealand. If you are not satisfied with your purchase for any reason, please let us know and we will help you. At this time we are unable to accept returned garments from international orders, we are sorry if this is an inconvenience but as we get more experienced in the world of online shopping, we will expand our returns policy!

To complete a New Zealand RETURN OR EXCHANGE
Please email harry@harriettfalvey with your request.
From there
Using your own trackable and insured shipping method, mail your return to

Harriett Falvey
37 Fairview Road
Mt Eden
Auckland
New Zealand
(Back 1/2 of house, entrance by carport)

Any shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded. Harriett Falvey is not responsible for shipping fees or lost returns.

Once the order has been successfully received in its original packing, and is not worn, or damaged. We will personally transfer the full sale amount back to you, via your preferred method of payment, we are happy to do internet banking as this way you can get your money asap. We treat each return separately so any special requests should be stated in the original email.